We believe in your success and stand behind our courses with a student-friendly refund policy. Your satisfaction is our priority.
At Remote Campus, we're committed to your learning success. Our refund policy is designed to be fair, transparent, and student-friendly while protecting the integrity of our educational platform.
100% refund within the first 7 days, no questions asked. We're confident in our course quality.
Graduated refund amounts based on course progress and time elapsed since enrollment.
Refunds are processed back to your original payment method. Certain digital downloads and completed certifications may not be eligible for refund. Please review the complete policy below.
To be eligible for a refund, your request must meet certain criteria. Here's what qualifies:
Refund amounts are calculated based on how long you've had access to the course and your completion progress.
Full refund available with no questions asked
Partial refund based on course completion status
Prorated refund for exceptional circumstances
Special review required for individual situations
Days since enrollment date
Course completion percentage
Calculated refund total
Our refund process is straightforward and designed to be completed quickly. Here's what to expect:
Fill out our refund request form with your details
Our team reviews your request within 48 hours
You'll receive an email with our decision and next steps
Approved refunds are processed back to your payment method
Here are the most common situations where refunds are requested and our typical response:
Platform accessibility problems preventing course access
Serious health issues preventing course continuation
Content doesn't match expectations or description
Unexpected financial difficulties preventing payment
Accidentally purchased the same course twice
We cancel or discontinue a course you've purchased
Use our calculator to estimate your potential refund amount based on your course progress and enrollment date.
This is an estimate only. Actual refund amounts may vary based on individual circumstances and final review by our team.
While we strive to be fair and accommodating, some situations may not qualify for standard refunds or may require special consideration.
When a full refund isn't possible, we may offer alternative solutions to ensure your satisfaction:
Switch to a different course
Additional time to complete
Credit for future purchases
Here's what to expect in terms of timing for each step of the refund process:
Request acknowledgment and preliminary review
Comprehensive evaluation and decision
Refund initiated and processed
Need help with your refund request? Our dedicated support team is here to assist you every step of the way.
Instant support during business hours: